Privacy Policy Bendur BV

February 2024

Your privacy is of great importance to Bendur BV. We therefore comply with relevant privacy legislation. This means your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do on the websites www.einstecklatte.de with the information we learn about you.

If you have any questions or would like to know exactly what data we hold about you, please contact Bendur BV.

Order Processing

When you place an order with us, we use your personal data to process it correctly. We may share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this purpose, we use your name and address details, email address, telephone number, billing address, payment details, VAT identification number, and IP address. We require these to process the order you place. We store this information for up to one year after your order has been completed and for seven years thereafter (statutory retention period).

Statistics and Profiling

We maintain statistics regarding the use of our website(s). We use these statistics to improve our website(s), for example, to ensure only relevant information is displayed. We may combine your personal data to learn more about you. Naturally, we will respect your privacy at all times. If you do not wish for us to do this, you can inform us at any time.

For this purpose, we use your payment details, email address, IP address, name and address details, and your billing address. We do this based on your consent. We store this information for one year.

Contact Form and Newsletter

You can use the contact form to ask us questions or make inquiries. For this purpose, we use your name, email address, and telephone number. We need these to contact you. We store this information until we are certain that you are satisfied with our response.

You can subscribe to our newsletter, which contains news, tips, and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also notify us via your account. Your email address will only be added to the list of subscribers with your consent. This data is stored until you cancel the subscription.

Your Account

For certain parts of our website(s), you must first register. You will be required to provide information about yourself and choose a username. We use this to create an account, which allows you to log in using that username and a password of your choice.

For this purpose, we use your first and last name and your email address. You can manually add your address details, telephone number, billing address, and payment details, or they will be automatically registered in your account once you place an order. We require this data to create and register an account. We store this information until you delete the account. We store this information so that you do not have to enter it every time and so that we can contact you more easily if necessary. You can change your information via your account at any time.

Advertising

We would like to send you advertisements regarding offers and new products or services. We do this:

  • By mail
  • By email
  • Via social media
  • By telephone

You can object to this advertising at any time. Every letter states how to do this. Every email contains an unsubscribe link. You can block us or use the opt-out option. You can also indicate your preference if you are called. You can also notify us via your account.

Advertisements

Our website(s) display general advertisements. We do not store personal data for this purpose, so we do not know whether or not you like them.

Disclosure to Other Companies or Institutions

Under no circumstances do we provide your personal data to other companies or institutions, unless we are legally obliged to do so (e.g., if the police require it in the event of a suspected crime). Social media buttons are integrated into our website(s). The operators of these services use these to collect your personal data.

Cookies

Our website(s) use cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. These cookies also allow us to see that you are visiting us again. When you visit our website(s) for the first time, we display a message explaining cookies. We will ask for your consent to use these cookies. You can disable the placement of cookies via your browser, but some parts of our website(s) may then no longer function correctly.

Google Analytics

We use Google Analytics to track how visitors use our website(s). We have entered into a data processing agreement with Google. This contains strict agreements about what they are permitted to store. We have not allowed Google to use the information obtained via Analytics for other Google services. We have Google anonymize the IP addresses.

Security

The security of personal data is of great importance to us. We ensure that your data is well-protected. We constantly adjust our security measures and pay close attention to potential risks.

Changes to this Privacy Statement

If our website changes, we must also adapt the privacy statement. Therefore, always note the date stated above and check regularly for new versions. We will do our best to announce changes separately as well.

Accessing, Changing, and Deleting Your Data

If you have questions or would like to know which personal data we have about you, you can contact us at any time. See the contact details below.

You have the following rights:

  • To receive an explanation of what personal data we have and what we do with it.
  • Access to the exact personal data we hold.
  • The correction of errors.
  • The deletion of outdated personal data.
  • Withdrawal of consent.
  • Objection to a specific use.

Please ensure that you always clearly state who you are, so that we can be certain we do not modify or delete data belonging to the wrong person.

Filing a Complaint

If you feel that we are not assisting you correctly, you have the right to file a complaint with the supervisory authority. In the Netherlands, this is the “Autoriteit Persoonsgegevens”.

Contact Details

Bendur BV Vaarselstraat 10a

5711 RE Someren

info@bendur.nl

+31 (0)40 340 01 86